Privacy
policy

1.1. This Privacy Policy governs the collection, use, storage, transfer and protection of information relating to users of snipergames.store and other pages connected with its operation.

1.2. By using the site, creating an account, topping up the internal balance, placing an order or contacting support, the user confirms that they have read this Policy and understand how data is processed. Where separate consent is required, it is requested through a separate user action.

1.3. If the user does not agree with this Policy in whole or in part, they should stop using the site.

1.4. Public pages can be viewed without registration. An account is required to top up the internal balance, place and receive orders, view transaction history and use support.

1.5. This Policy applies together with the User Agreement, the Guarantees & Returns page, cookie notices and other rules published on the site.

1.6. This Policy applies only to processing related to use of the site and does not govern third‑party websites, services or platforms linked from it.

2.1. Personal data means any information relating directly or indirectly to an identified or identifiable individual.

2.2. Processing means any operation performed on data, including collection, recording, organisation, storage, updating, use, disclosure, restriction, deletion and destruction.

2.3. User means any person who uses the site, creates an account, tops up the balance, places an order, receives a digital product, contacts support or otherwise interacts with the site.

2.4. Site means snipergames.store, the user account, catalogue, cart, balance, orders, purchases, support and related functionality.

2.5. Third parties include payment providers, banks, hosting providers, security, analytics and email services and other contractors involved in operating the site.

2.6. User account is the protected area used to manage profile data, balance, orders, purchases and support requests.

2.7. Internal balance is an accounting record of funds available to the user for purchases within the site.

2.8. Cookies are small technical files and identifiers stored by the browser for site operation, analytics, security and service improvement.

• IP address, visit date/time and technical request logs.
• Device type, browser, OS version, interface language and basic technical parameters.
• Cookies, session identifiers and information about actions on site pages.
• Name/display name, email address, authentication data and information entered during registration or profile updates.
• Information voluntarily provided when placing an order or contacting support.
• Internal balance, top‑ups, charges, refunds, transaction history and related payment identifiers.
• Cart, orders, purchases, request statuses, payment, fulfilment and dispute information.
• Data reasonably required for anti‑fraud checks and protection against abuse, chargebacks and fraud.

• Creating and maintaining accounts, authentication and access recovery.
• Accounting for the internal balance, top‑ups, charges, refunds and transaction history.
• Processing and supporting orders for digital goods, access, keys and subscriptions.
• Providing products, instructions, order information and support.
• Protecting the site and detecting abuse, fraud, chargebacks and technical attacks.
• Analytics, statistics and improvement of the interface, service and functionality.
• Handling guarantee requests and resolving disputes.
• Compliance with applicable law and protection of the site administration’s legitimate interests.

5.1. Depending on the purpose, processing may be necessary to enter into or perform an agreement with the user, take steps at the user’s request before an order, comply with legal obligations, pursue legitimate interests such as fraud prevention and information‑system security, or be based on separate consent.

5.2. Where processing is based on consent, consent must be given by a clear affirmative action. The user may withdraw it where further processing is not required on another lawful basis.

5.3. The site administration processes only the amount of data reasonably necessary for the stated purposes.

6.1. The site uses necessary, technical and analytical cookies for correct interface operation, settings, security, load analysis and service improvement.

6.2. A cookie notice may be displayed. Continuing to use the site or pressing the consent button confirms that the user has been informed about cookie use.

6.3. Cookies may support authorisation, sessions, cart and settings, account security, checkout, traffic analytics and error diagnostics.

6.4. The site may use technical statistics and analytics supplied by the hosting provider, including Hostinger analytics or comparable tools.

6.5. Users may restrict or disable cookies in their browser, although some site functions may then work incorrectly.

6.6. Analytics are not intended to identify a user unless required for security, fraud prevention, technical diagnostics or legal compliance.

7.1. Registration, balance top‑ups and order processing may require data necessary for account operation, internal balance accounting, payment confirmation, digital delivery, support and dispute handling.

7.2. The site may use third‑party payment providers, banks, aggregators and other services available at the time of payment.

7.3. Bank card details, CVV/CVC codes, payment passwords and other sensitive payment data are not stored on the site servers.

7.4. Such payment data is processed by the relevant payment provider, aggregator, bank or payment service under its own policies.

7.5. To prevent fraud, abuse, disputed operations and unjustified chargebacks, the administration may use technical logs, order data, payment status, correspondence, fulfilment data and other reasonably necessary information.

8.1. The administration does not sell users’ personal data as a standalone product.

8.2. Data may be shared only where objectively necessary for operating the site, fulfilling an order, processing payment, hosting, security, diagnostics, analytics, compliance with law or protection of the administration’s rights.

8.3. Recipients may include payment providers, banks, hosting and CDN providers, security services, analytics tools, email/communications services and other technology contractors.

8.4. Data sharing is limited to the scope necessary for the relevant purpose wherever possible.

9.1. Technical processing, storage, backup and routing may take place outside the user’s country.

9.2. The preferred infrastructure for storage and technical maintenance is located in the European Union, including Germany.

9.3. Where international contractors are necessary, transfers are limited to what is required for site operation, orders, payments, delivery and support and are made where an applicable legal basis exists.

9.4. Where applicable law requires separate consent or additional safeguards, the administration will take the corresponding measures.

10.1. Data is retained no longer than necessary for the purposes described in this Policy unless a longer period is required for legal obligations, disputes, abuse investigations, accounting, guarantee obligations or protection of legitimate interests.

10.2. Account, balance, transaction, order, request, dispute, fulfilment and payment data may be retained as needed to perform the agreement, confirm operations, process guarantee requests, defend against chargebacks and resolve claims.

10.3. Technical logs, analytics and security information may be retained for a reasonable period needed for analysis and infrastructure protection.

10.4. When no longer reasonably needed, data is deleted, anonymised or archived to the extent permitted by applicable rules.

11.1. The administration takes reasonable organisational, legal and technical measures to protect information against loss, unauthorised access, alteration, blocking, disclosure, destruction and other unlawful actions.

11.2. Measures may include SSL/TLS, password hashing, session controls, technical logs, access restrictions, anti‑fraud controls, backups and hosting‑provider security features.

11.3. No internet transmission or electronic storage system can guarantee absolute security, so the administration cannot guarantee complete protection from all external threats or circumstances beyond reasonable control.

13.1. The site is not intended for persons who lack the legal capacity required to enter transactions involving digital goods under the law applicable to them.

13.2. By using the site, the user confirms that they are entitled to perform the relevant actions and do not violate restrictions applicable to them.

13.3. A minor under the law of their country should use the site only with a legal representative’s consent where such consent is required.

15.1. Unless expressly stated otherwise, the site is not an official representative of Steam, War Thunder, World of Tanks, Minecraft, Crunchyroll, Filmix, VPN services, game publishers, platforms or other third‑party services.

15.2. All trademarks, game names, service names, platform names and company names belong to their respective owners.

15.3. Third‑party names are used only to describe product categories, compatibility, intended use or reference information.

16.1. The administration may update this Policy at any time without individual prior notice.

16.2. A new version takes effect when published unless it states otherwise.

16.3. Users are responsible for checking the current version.

16.4. Continued use after publication means acceptance of the updated terms.

17.1. This Policy is interpreted taking into account rules relevant to European technical infrastructure and, where applicable, mandatory law governing the specific situation.

17.2. For users located in the Russian Federation, particular provisions may be interpreted subject to mandatory Russian law where such law applies to the specific situation.

17.3. If any provision is held unenforceable or invalid, the remaining provisions remain effective.